Account Provisioning & Termination: New Staff Setup and Departing Employee Accounts

Account Provisioning & Termination

This article explains the process for setting up new employee accounts and deactivating accounts for departing staff at Redlands Christian Schools.

New Employee Account Setup

When a new staff member is hired, IT provisions the following accounts:

• Microsoft 365 email and Office apps
• Network login (Wi-Fi and shared drives)
• FACTS SIS access (if applicable to role)
• Printer access
• Phone extension (Intermedia)
• Any role-specific software (GoGuardian, Securly admin, etc.)

What HR/Admin Needs to Provide

To set up a new account, please submit a help desk ticket with:

• Full legal name and preferred display name
• Job title and department/campus
• Start date
• Supervisor name
• Which systems they need access to
• Whether they need a computer, phone, or other hardware

Please submit requests at least 3 business days before the start date to ensure everything is ready on day one.

Account Termination / Departing Staff

When a staff member leaves Redlands Christian Schools, IT needs to:

• Disable their Microsoft 365 account and email
• Revoke access to FACTS SIS, GoGuardian, Securly, and all other systems
• Remove network and Wi-Fi access
• Reassign or archive their email and files as directed by administration
• Collect any school-owned hardware (laptop, phone, keys, etc.)

What HR/Admin Needs to Provide

Submit a help desk ticket with:

• Employee name
• Last working day
• Whether email forwarding is needed (and to whom)
• Whether any files or shared drives need to be transferred
• Hardware to be collected

Please submit termination requests as soon as possible — ideally before or on the employee's last day for security purposes.

Temporary / Volunteer Accounts

For substitutes, volunteers, or temporary workers who need limited access, submit a ticket specifying:

• Duration of access needed
• Which systems they require
• Sponsoring staff member

Temporary accounts are automatically reviewed and disabled at the end of the specified period.

Questions?

Submit a help desk ticket or contact IT directly for any account-related requests.

RCS Information Technology · IT Help Center