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● all systems operational
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issue 8 · build 2026-00-00
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rcs // it department
Eagle Tech Weekly
Sunday, May 10, 2026 · Issue #8
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> eagle-byte@rcs-it ~ echo
I've been perched over Steve's shoulder all week. Here's what I saw that you probably didn't.
This week's tickets included gems like...
“Chromebook issues after end-of-year update” “Staff email configuration” “Google Meet audio not working”
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01 summer build season |
// the story this week.
Byte's Field Report
Summer on campus looks like quiet hallways and closed classroom doors. Summer in the IT office looks like cable trays, network switches, and a printer audit that has been on the list since October. This summer, we are running a full Printer IP Audit across all three campuses - reconciling which printers are still active, which ones have drifted to incorrect IPs, and which ones have been quietly retired without a ticket. It is the kind of invisible work that makes everything faster when August arrives. We are also laying the groundwork for the Frontier Fiber backbone upgrade, scoping the Visitor Aware iPad deployment for front office check-in, and refreshing the US Yearbook MacBooks. By the time school starts, the network should be noticeably better. You probably won't notice why. That means we did our job.
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“The fastest network is the one you don't notice. That's what this summer is building toward.”
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02 crew |
// real humans. real wins. real numbers.
High-Fives from the Nest
| New tickets this week |
31 |
| Tickets resolved |
9 |
| Fastest close | Staff Google Meet audio issue - resolved same day |
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// this week's hero
Robin Clark
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// status_board
System Snapshot
week of --
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wifi_uptime
—
all campuses · 7d
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new_guides
1
Help Center articles published
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devices_repaired
4
back in students' hands this week
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days_to_fall_term
55
until June 1
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// byte tip of the week
If your Wi-Fi feels slow, the fastest fix costs nothing: disconnect and reconnect. On a Mac, hold Option and click the Wi-Fi icon for signal strength and channel info. If the signal reads below -70 dBm, move closer to an access point. Your device picks its network automatically - but a fresh reconnect clears a stale session better than a full reboot most of the time.
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03 schedule |
// on the it radar
What's Coming Up
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07.15
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Visitor Aware iPad Deployment
iPads provisioned for campus visitor sign-in at the front offices.
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07.15
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US Yearbook MacBook Refresh
Yearbook MacBooks refreshed ahead of the new school year.
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Now
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Printer IP Audit - All Campuses
Full reconciliation of printer IPs and active devices across all three campuses. On Track.
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● eagle-byte@rcs-it:~$ sign-off --v=8
Until next Sunday: hover before you click, hydrate before you email, and save your work. Fly high.
Eagle Byte · on behalf of the RCS IT team
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rcs it help desk
eagle-tech-weekly // issue 8 // 2026-00-00
Redlands Christian Schools · Educating for Eternity · Est. 1921
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