IT Announcement — August 7, 2025: Help Center Launch

📣 Introducing Our New IT Support Wiki! 💻📚
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We're excited to launch our new IT Support Wiki — your one-stop hub for all things tech support! 🚀 Whether you're troubleshooting an issue or just looking to learn something new, this is the place to go. Over the coming days we will be migrating our documents to the wiki.  For now you will find links to the one drive folders.

🔍 What You’ll Find:

🛠️ Step-by-step How-To Guides
📄 Helpful IT Resources & Announcements
🎟️ Easy Ticket Submission & Tracking

Also meet EagleByte as our knowledge base grows he will be able to help you find and solve common IT issues.  Stop by our support page and say Hi!

That’s right — you can now submit your IT tickets directly from the Support page ✅ and even track the progress of your current requests in real time! ⏳

Bookmark it, explore it, and let it be your go-to source for IT support needs across all campuses.

Got questions? 💬 Just open a ticket… on the IT Support Page😉
We’re here to help!

🦅 — Your RCS IT Team

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Contact IT Support

If you continue to experience issues, please reach out to the RCS IT Help Desk:

• Submit a ticket through the IT Help Desk Portal
• Email: helpdesk@redlandschristian.org

Keywords: IT wiki, Zendesk, IT support, announcement, help center launch

RCS Information Technology · IT Help Center