Manage Staff and Student Accounts for Maravillas

Overview

Maravillas runs on McGraw Hill's shared my.mheducation.com platform, so account management uses the same Manage Users tools as other McGraw Hill programs. This one is for Lower School admins.

Steps

1. Log in at my.mheducation.com. If you have both a Teacher and an Administrator role, toggle to Administrator to see admin tools.
2. Add a teacher: Manage Users > Staff tab > Create Staff. Enter their name and email, check "send user an email notification," set their Role to Teacher or Administrator, assign their school, and click Create.
3. Add a student: Manage Users > Students tab > Create Student. Enter their name, school, and a unique Student ID, then Save.
4. Edit an account or print a temporary password: Manage Users, open the Staff or Students tab, then click the kebab (three dot) menu next to the person's name.
5. Remove a teacher: free up any redeemed content or licenses on their account first, then Manage Users > Staff > kebab menu > Drop. Dropping someone before freeing their content strands the license and requires McGraw Hill Tech Support to fix.
6. If RCS uses Auto-Rostering, accounts sync automatically through Access Manager and manual edits are limited. If RCS uses Manual Rostering, use the Import Users/Rosters tool instead.

Troubleshooting

• Can't drop a teacher? Free up their content and licenses first, then try again.
• Not sure if RCS is set up for Auto-Rostering or Manual Rostering? Check the Access Manager settings or contact McGraw Hill support to confirm.

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