FACTS Gradebook: How to Create Assignments and Fix Common Errors

How to Create a New Assignment

1. Log into FACTS SIS and navigate to your class
2. Click Gradebook in the left menu
3. Click "+ New Assignment" (or "Create Assignment")
4. Fill in the required fields:
   • Assignment Name — e.g., "Chapter 5 Quiz"
   • Category — select Formative or Summative from the dropdown
   • Due Date
   • Total Points
5. Click Save

Common Errors and Fixes

"Category dropdown is empty or grayed out"

This usually means assignment categories haven't been set up for your class. Here's how to check:

1. Go to Gradebook Settings (gear icon or Settings link)
2. Look for "Categories" or "Grading Categories"
3. Make sure Formative and Summative categories exist with correct weights
4. If categories are missing, you may need to contact your department head or Betty Crocker (BCrocker@redlandschristian.org) to set them up for your course

"Can't enter formative or summative"

This typically happens with elective or special classes (like Ceramics, Art, PE) that were set up with a different grading structure. If you're seeing this:

• Check if your class uses a Pass/Fail or Standards-Based grading setup instead of traditional categories
• If the grading setup needs to be changed, contact Betty Crocker (BCrocker@redlandschristian.org) — this requires admin-level access in FACTS

"Student not showing in gradebook"

• Make sure the student is enrolled in your section (not just the course)
• Check if the student was recently transferred — it can take up to 24 hours for roster changes to sync
• Try refreshing the page or logging out and back in

"Assignment not saving" or page freezing

• Try a different browser (Chrome recommended)
• Clear your browser cache
• Make sure all required fields are filled in before saving
• Check your internet connection

Elective Classes: What's Different?

Some elective classes (Ceramics, Art, Music, etc.) may have a different grading configuration than standard academic courses. This can cause:

• Missing or different category options
• Different point scales or rubric formats
• Fewer gradebook columns

If your elective class isn't set up the way you need, email BCrocker@redlandschristian.org (Betty Crocker) with your class name and section, and describe what's missing.

When to Contact IT vs. FACTS Support

RCS Information Technology · IT Help Center