Steven Mojica

Running low on toner, ink, or paper? This article explains how to request supplies for your classroom or department printer and what to expect. How to Tell When You're Running Low Toner/Ink: ...

The Toshiba MFP copiers on campus can scan documents and send them directly to your email or a shared folder. This guide walks through using the scan-to-email function. What You'll Need Your R...

If your printer shows as "Offline" in Windows or on a Mac, your computer has lost communication with it. In most cases you can fix this yourself in a few minutes. Quick Fix: Restart Everything ...

Paper jams are one of the most common copier issues and are usually something you can fix yourself in a few minutes. This guide covers clearing jams on the Toshiba MFPs and other copiers on campus...

If your Chromebook feels sluggish, takes a long time to load pages, or freezes up, try these steps to speed it up. Most performance issues can be resolved without IT help. Step 1: Restart Your Ch...

▶ Watch on YouTube — Quick video overview of this topic. If your Chromebook camera isn't working or shows an error, it may have been disabled by IT through device m...

If your Chromebook is being repaired, lost, or unusable, you may be eligible for a loaner device while yours is out of service. Here's how to request one. Who Can Request a Loaner? Students w...

If your Chromebook won't turn on, won't charge, or is showing a black screen, try these steps before submitting a ticket — most charging issues can be resolved without IT help. Chromebook Won't C...

If your school-issued Chromebook has been damaged — cracked screen, broken keys, water damage, or any physical issue — this article explains how to report it and what happens next. Step 1: Stop Us...

Tried the troubleshooting steps and still stuck? This article tells you exactly how to reach IT support at RCS, what information to have ready, and what to expect after you submit a request. How ...