Steven Mojica

BenQ Panels: NFC Card Setup & Audio Troubleshooting This guide covers NFC card pairing for BenQ interactive panels and how to resolve common audio/static issues. NFC Card Setup BenQ panels support...

Chromebook Troubleshooting: Keyboard, Touchpad & Device Management This guide covers common Chromebook hardware issues and device management tasks beyond Wi-Fi connectivity. Keyboard Issues Keys N...

Account Provisioning & Termination This article explains the process for setting up new employee accounts and deactivating accounts for departing staff at Redlands Christian Schools. New Employee ...

AV Equipment & Events Support This guide covers how to request audiovisual equipment for campus events, troubleshoot common AV issues, and manage digital signage displays. Requesting AV Equipment ...

RCS uses the Intermedia phone system for office phones. This guide covers the most common phone tasks and fixes. Checking Voicemail From your desk phone: Press the voicemail button (envel...

If your Chromebook keeps dropping Wi-Fi or can't connect to the campus network, try these steps. Quick Fixes Restart your Chromebook. Click the time in the bottom-right > tap the power i...

Promethean panels sometimes lose their internet connection, stop syncing with Google Drive, or become slow. Here are the most common fixes. Panel Won't Connect to Wi-Fi or the Internet R...

Desktop PCs at RCS are typically laptops connected to a docking station with an external keyboard, mouse, and monitor. Here's how to troubleshoot common issues. Keyboard or Mouse Not Respondi...

If Outlook stopped working, won't sync, or you reinstalled it and can't get back in, follow these steps. After Reinstalling Outlook Open Outlook and enter your @redlandschristian.org emai...

Getting a new phone? Don't wipe or trade in your old phone yet! Your work accounts and two-factor authentication (2FA) are tied to your current device. Follow these steps to avoid getting locked...